- Customer Service
- Shipping Policy
Order All Your Storm Protection Hurricane Anchors and Construction fasteners Online with our $5 Flat Rate Shipping
Delivery time: We strive to ship all orders placed with us within one to two business days, most shipments leave within 24 hours of confirmation of payment. The average travel time for our items is approximately 2-3 business days to reach their final destination once the shipment leaves our warehouse.
Standard Delivery Area: We currently ship USPS Priority Mail everywhere in the United States and most everywhere a five digit zip code is available including USVI and Puerto Rico. Please contact us prior to purchase for any questions or changes that need to be accommodated. We are here to help.
Exceptions: Flat rate $5 Priority mail service does not apply to custom orders. Always working to keep costs as low as possible small light orders may ship first class USPS. If required we will occasionally ship by way of additional carriers.
Payment information: We gladly accept all major Credit cards, PayPal, and Municipal purchase orders
Tax Exempt: Please contact us directly for all Tax Exempt Purchases and Municipal purchases.
Florida Sales tax: Is collected on all orders shipped to a Florida address. On the order confirmation page you can always see the total charges prior to checkout.
Shipping to an address different than your billing address? If you choose to ship to an address different than your credit card billing address, we may contact you to confirm the address to prevent possible fraudulent use of your credit card.
Returns: On stock products are gladly accepted within 30 days of purchase. Product must be in the original packaging with shipping pre-paid to our location. A 10% return handling fee will apply.
All returns more than 30 days past purchase date must be pre-paid to our location and a 20% return handling fee will apply.
There are no returns on any items past 90 days
All refunds will be applied to the original method of payment. Special orders and custom orders cannot be returned.
We do not offer product exchanges. Simply return your item for a refund and place a new order
Need it fast? Let us know and we will prioritize the order. Email us with your address and zip code for USPS Express Mail Pricing and delivery times. Please remember Express mail is a delivery service not a guarantee.
International Shipping: We are happy to ship international by way of USPS Flat Rate Priority Mail. Please email us with your target order so we can determine the weight of the order and quote the additional shipping price accordingly. Lead times average 12-14 days.
Packaging: Your order may ship with clean recycled packing materials. Wherever possible we try to make best practice of recycling all available packing materials. Large multiple box orders may ship in bulk packaging to minimize waste.